Let's Get Started!

BenchSentry Introduction

Want a quick snap shot of the features and how long it takes to assembly a BenchSentry? Watch this clip for a high level overview and see how easy it is to use BenchSentry.  

BenchSentry Owner Portal

In addition to the mobile app, Bench Owners can log into the Owner Portal from any web browser to manage all BenchSentry settings and events.

  • Lock / Unlock Bench
  • Add Tracking Codes
  • Add Entry Codes
  • Review all Events

Owners can log into the Owner Portal using their mobile app credentials.

https://my.benchsentry.com

Lock Settings - Modes of Operation

The BenchSentry has 3 lock settings. Which lock setting should you use?

  • Lock after delivery: Unlocked for the first delivery of the day. After the first lid lift and close, Bench will automatically lock. Delivery drivers will be able to quickly secure a package.
  • Always unlocked: Anyone is able to access Bench without entering a code.
  • Always locked: Always requires a code to gain access

Sync Tracking Codes with your BenchSentry

When a driver attempts to make a delivery and the BenchSentry is locked, the driver will be prompted in 2 ways, informing them how to gain access. The touchscreen will display text instructing the driver to enter the last 4 digits of the Tracking Code. There is also an audio prompt that will play if the driver attempts to lift the lid and the lid is locked.  

When you add Tracking Codes in either the mobile app or the Owner Portal, those codes are synced with the BenchSentry. We are including some tips on how to quickly add Tracking Codes based on the carrier.

USPS

FedEx

UPS

Amazon